Terms of Use

This web page represents our Terms of Use and Sale ("Agreement") regarding our website, located at https://cichealth.com, and the services we provide you (the "Website" or the "Service"). It was last posted on October 16th 2020. The terms, "we" and "our" as used in this Agreement refer to CIC Health, LLC, and any agents, subsidiaries, contractors, and other related parties jointly or severally providing services as CIC Health.

We may amend this Agreement at any time by posting the amended terms on our Website. We may or may not post notices on the homepage of our Website when such changes occur.

We refer to this Agreement, our Privacy Policy accessible at https://cic-health.com/privacy, and any other terms, rules, or guidelines on our Website collectively as our "Legal Terms." 

You explicitly and implicitly agree to be bound by our Legal Terms each time you access our Website. If you do not wish to be so bound, please do not use or access our Website.

This Website is offered and available to users who are 18 years of age or older and reside in the United States. This website is not authorized for use outside the United States, and we make no representation that information on the Website is appropriate or available for use outside the United States. Those who choose to access the Website from outside the United States do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.

Limited License

CIC Health grants you a non-exclusive, non-transferable, revocable license to access and use our Website in order for you to make purchases of electronic documents and related services through our Website, strictly in accordance with our Legal Terms.


Prohibited Uses

You may not use the Website except as expressly permitted in these Terms of Use. You will not:

  • Use the Website for any unlawful purpose;

  • Use the Website in any manner that could disable, damage or overburden the Website or interfere with other users’ use of the Website;

  • Introduce any viruses, Trojan horses, worms, malware, time bombs or other similar material that is malicious, deleterious, or harmful or may damage the Website

  • Disrupt, interfere with, or attempt to gain unauthorized access to any part of the Website, including any data on the Website or connected server or database

  • Circumvent, bypass or breach any security device, protection or technological measure implemented by CIC Health or our service providers to protect the Website

  • Attempt, in any manner, to obtain the password, account, credentials or other security information from any other user or impersonate any other user, person or entity

  • Remove, delete, alter or obscure any trademarks, specifications, warranties or any copyright, trademark, patent or other intellectual property or proprietary rights notices from the Website or any content made available to you through the Website

Copyrights and Trademarks

Unless otherwise noted, all materials including without limitation, logos, brand names, images, designs, photographs, video clips and written and other materials that appear as part of our Website are copyrights, trademarks, service marks, trade dress and/or other intellectual property whether registered or unregistered ("Intellectual Property") owned, controlled or licensed by CIC Health. Our Website as a whole is protected by copyright and trade dress. Nothing on our Website should be construed as granting, by implication, estoppel or otherwise, any license or right to use any Intellectual Property displayed or used on our Website, without the prior written permission of the Intellectual Property owner. CIC Health aggressively enforces its intellectual property rights to the fullest extent of the law. The names and logos of CIC Health, may not be used in any way, including in advertising or publicity pertaining to distribution of materials on our Website, without prior, written permission from CIC Health. CIC Health prohibits use of any logo of CIC Health or any of its affiliates as part of a link to or from any Website unless CIC Health approves such link in advance and in writing. Fair use of CIC Health’s Intellectual Property requires proper acknowledgment. Other product and company names mentioned in our Website may be the Intellectual Property of their respective owners.

Links to Third-Party Websites

Our Website may contain links to Websites owned or operated by parties other than CIC Health. Such links are provided for your reference only. CIC Health does not monitor or control outside Websites and is not responsible for their content. CIC Health’s inclusion of links to an outside Website does not imply any endorsement of the material on our Website or, unless expressly disclosed otherwise, any sponsorship, affiliation or association with its owner, operator or sponsor, nor does CIC Health’ inclusion of the links imply that CIC Health is authorized to use any trade name, trademark, logo, legal or official seal, or copyrighted symbol that may be reflected in the linked Website.

Content Disclaimer

Postings on our Website are made at such times as CIC Health determines in its discretion. You should not assume that the information contained on our Website has been updated or otherwise contains current information. CIC Health does not review past postings to determine whether they remain accurate and information contained in such postings may have been superseded. 

THE INFORMATION AND MATERIALS IN OUR WEBSITE ARE PROVIDED FOR YOUR REVIEW IN ACCORDANCE WITH THE NOTICES, TERMS AND CONDITIONS SET FORTH HEREIN. THESE MATERIALS ARE NOT GUARANTEED OR REPRESENTED TO BE COMPLETE, CORRECT OR UP TO DATE. THESE MATERIALS MAY BE CHANGED FROM TIME TO TIME WITHOUT NOTICE.

No Refunds

We will not issue refunds for items or services purchased from CIC Health on cic-health.com.

No Warranties; Exclusion of Liability; Indemnification

OUR WEBSITE IS OPERATED BY CIC Health ON AN "AS IS," "AS AVAILABLE" BASIS, WITHOUT REPRESENTATIONS OR WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, CIC Health SPECIFICALLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, INCLUDING ALL IMPLIED WARRANTIES AND CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT FOR OUR WEBSITE AND ANY CONTRACTS AND SERVICES YOU PURCHASE THROUGH IT. CIC Health SHALL NOT HAVE ANY LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN THE CONTENT OF OUR WEBSITE, FOR CONTRACTS OR SERVICES SOLD THROUGH OUR WEBSITE, FOR YOUR ACTION OR INACTION IN CONNECTION WITH OUR WEBSITE OR FOR ANY DAMAGE TO YOUR COMPUTER OR DATA OR ANY OTHER DAMAGE YOU MAY INCUR IN CONNECTION WITH OUR WEBSITE. YOUR USE OF OUR WEBSITE AND ANY CONTRACTS OR SERVICES ARE AT YOUR OWN RISK. IN NO EVENT SHALL EITHER CIC Health OR THEIR AGENTS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OF OUR WEBSITE, CONTRACTS AND SERVICES PURCHASED THROUGH OUR WEBSITE, THE DELAY OR INABILITY TO USE OUR WEBSITE OR OTHERWISE ARISING IN CONNECTION WITH OUR WEBSITE, CONTRACTS OR RELATED SERVICES, WHETHER BASED ON CONTRACT, TORT, STRICT LIABILITY OR OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES. IN NO EVENT SHALL CIC Health’ LIABILITY FOR ANY DAMAGE CLAIM EXCEED THE AMOUNT PAID BY YOU TO CIC Health FOR THE TRANSACTION GIVING RISE TO SUCH DAMAGE CLAIM.

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION MAY NOT APPLY TO YOU.

WITHOUT LIMITING THE FOREGOING, CIC Health DOES NOT REPRESENT OR WARRANT THAT THE INFORMATION ON THE WEBSITE IS ACCURATE, COMPLETE, RELIABLE, USEFUL, TIMELY OR CURRENT OR THAT OUR WEBSITE WILL OPERATE WITHOUT INTERRUPTION OR ERROR.

YOU AGREE THAT ALL TIMES, YOU WILL LOOK TO ATTORNEYS FROM WHOM YOU PURCHASE SERVICES FOR ANY CLAIMS OF ANY NATURE, INCLUDING LOSS, DAMAGE, OR WARRANTY. CIC Health AND THEIR RESPECTIVE AFFILIATES MAKE NO REPRESENTATION OR GUARANTEES ABOUT ANY SERVICES OFFERED THROUGH OUR WEBSITE.

CIC Health MAKES NO REPRESENTATION THAT CONTENT PROVIDED ON OUR WEBSITE, CONTRACTS, OR RELATED SERVICES ARE APPLICABLE OR APPROPRIATE FOR USE IN ALL JURISDICTIONS.

YOU AGREE THAT ANY CLAIM OR CAUSE OF ACTION ARISING UNDER THESE TERMS OR THE PERFORMANCE OR NON-PERFORMANCE OF THE WEBSITE OR SERVICES MUST BE BROUGHT WITHIN ONE (1) YEAR AFTER SUCH CLAIM OR CAUSE OF ACTION ARISES, OR BE FOREVER BARRED.

Indemnification

You agree to defend, indemnify and hold CIC Health harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of our Website or any Contracts or Services you purchase through it.

DMCA Notification

CIC Health reserves the right to remove any content or any other material or information available on or through the Website, at any time, for any reason. CIC Health otherwise complies with the provisions of the Digital Millennium Copyright Act (“DMCA”) applicable to internet service providers (17 U.S.C. § 512, as amended), and responds to clear notices of alleged copyright infringement. This Section 20 describes the procedure that should be followed to file a notification of alleged copyright infringement with CIC Health.

Notification of Claimed Copyright Infringement. If you have objections to copyrighted content or material made available on or through the Website, you may submit a notification to our Designated Agent at the following address:

CIC Health 

245 Main Street

Cambridge, MA 02142

Attn: General Counsel

Any notification to CIC Health under 17 U.S.C. § 512(c) alleging copyright infringement must include the following information:

  1.  An electronic or physical signature of the person authorized to act on behalf of the owner of the exclusive right being infringed;

  2. An identification of the copyrighted work or other intellectual property that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works;

  3. An identification of the content or material that you claim is infringing and where it is located on the Website;

  4. Information sufficient for CIC Health to contact you, such as your address, telephone number and/or email address;

  5. A statement by you that you have a good-faith belief that the use of the content or material of which you are complaining is not authorized by the copyright owner, its agent or the law; and

  6. A signed statement by you that the above information in your notice is accurate and that, under penalty of perjury, you are the copyright owner or authorized to act on the copyright owner’s behalf.

Miscellaneous

These Terms of Use constitutes the entire terms of use between the parties, and supersede all prior written or oral agreements or communications with respect to the subject matter herein. If any term in these Terms of Use is declared unlawful, void or for any reason unenforceable by any court, then such term will be deemed severable from the remaining terms and will not affect the validity and enforceability of such remaining terms. The section headings in these Terms of Use are for convenience only and must not be given any legal import.

The Site may contain typographical errors or inaccuracies and may not be complete or current. CIC Health reserves the right to correct any errors, inaccuracies or omissions (including after an order has been submitted) and to change or update information at any time without prior notice. Please note that such errors, inaccuracies or omissions may relate to pricing and availability, and we reserve the right to cancel or refuse to accept any order for Services placed based on incorrect pricing or availability information. We apologize for any inconvenience.

CIC Health’s failure to insist upon or enforce strict performance of any provision of these Terms of Use shall not be construed as a waiver of any provision or right.